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FAQ
How does this work?
You talk, we listen! Call us or log on to our chat, and someone will be there to listen to whatever you want to talk about.
What does 8-to-8 do?
The members of 8-to-8 are available to listen and offer thoughtful questions regarding any topic you want to talk about.
Why aren’t you giving me advice?
We do not give advice to callers because we are a non-directive listening service. Our role is to listen supportively and allow space for you to work through your thoughts and feeling to reach your own conclusions.
What hours is 8-to-8 open?
We aim to be open for calls from 8pm – 8am and for chats from 8pm until 2am every day during the academic year. That is not always possible due to staffing limitations. Our instagram page is updated weekly with a schedule of our hours.
Who am I chatting with?
Our listeners are fellow Wesleyan students who undergo an intensive training process to provide a non-directive, listening ear.
Is there any way for you to see who I am?
We are a completely anonymous service. We have no way of knowing your identity unless you tell us, and everything you say is confidential.
I called and no one picked up! What should I do?
While we try are hardest to be available, on rare occasions there might be a few hours where no one is able to pick up the phone.
If this happens, know that our online chat is open 8pm-2am and someone should be able to respond.
If we are unavailable, you can consult one of the services on our resources page, which are available 24/7.
Still scratching your head?
If you have a question we didn't go cover here, feel free to reach out to us through our contact page or directly at eight2eight@gmail.com!
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